Bus company Croatia Bus

“Positives: the seats were comfortable and relatively spacious for a bus. Negatives: bus timetable is completely off! The schedule says 2 hours, the journey took 5 hours. We had traffic at the border which possibly added an hour but in no way could this route actually take 2 hours. From the border to the destination with little traffic, the time was nearly 2 hours! Staff were extremely unfriendly, actually quite rude in some cases. One guy was argumentative with several customers over luggage for what seemed like little to no reason. One he kept yelling at a girl on the bus about luggage when she had already put her luggage under the bus and was just carrying her backpack. She eventually had to ignore him to get him to stop fighting with her. The staff expected the passengers to understand their language and seemed to get angry when people weren’t immediately following what they said (in the height of summer, most passengers are tourists). Mad panic, disorganization and confusion were the start of the journey. They had 2 busses come in, only 1 labeled with an accurate destination. Staff didn’t answer questions as to which bus to go to clearly until much later on. Some people had seat assignments, most didn’t. Luggage is extra pay and they’ll throw things off if you don’t have the cash, literally throw. Tickets must be printed. In an age of electronic booking, this is ridiculous! If you can book online, e version tickets should be allowed. Finding a last minute place to print on holiday can be a nightmare. I think the toilet on the bus wasn’t working. Most of us used the toilet at the border control. ”

“Driver sisnt help us when we asked if we are on the right bus and was really angry when people disnt understand the with baggagge (no one knew how to act, because driver didnt tell us...) also it would have been nice, if driver would have told us at least some time estimate when we are going to be in Kotor when he noticed that we are going to be late. Also in the border it would have helped (and be faster) if the driver would have told instruction. Bus was 3 hours late!”

“Chofer very angry. A lot of could in the bus. ”