Bus company Croatia Bus

“The bus was really, really late, the website said it arrives in Vienna around 19:40, but actually we had to change buses in Zagreb and only then we find out there is 1h30 between the buses and the bus will arrive in Vienna around 23:00, but then the bus broke and we had to wait for another bus, so in the end it arrived in Vienna around 02:30...”

“No stops for food, two passport controls without explaining anything in English (most of the passengers language) ”

“Our 11am bus arrived late and didn't leave until 12.50pm. The 10am bus arrived at 11am causing lots of confusion for both lots of passengers. Some 10am people were not allowed on because 11am people had boarded. No-one checked the actual time - this should have been done!! The communication to passengers was very poor and could have been much better. As it was, about 20 people were kicked off the bus and I can only presume a new bus arrived for them. We arrived 4.20pm with the trip taking 3 1/2 hours. Customs delays were ridiculous but out of your hands. Drivers were great. Control of the rush for people boarding and loading luggage needs to be a better process.”